Sunday 25 February 2018

How To Solve Frozen Problem On Kindle Screen?

Kindle device getting frozen frequently? You can get rid of this problem by getting in touch with experts who are aware of all the issues befalling Kindle. Log onto Kindle com support to reach out to those experts.

Have you just bought Kindle Paperwhite and now dealing with the freezing problem in it? Well, you are not alone, as many people are facing this problem in Kindle Paperwhite and other models of Kindle.

Like other technologies, there is a huge chance that you may face problems related to frozen screen or slow response on your Kindle device, regardless of its model. The solution to this problem is quite simple, and we are going to discuss it in this blog post. If you follow the steps in the right order, then it is very much possible that you won’t require Kindle help.

Problem: The eBook in Kindle is not opening or stopped responding

Solution: If you found that the Kindle Paperwhite has frozen when you are reading a book or is not working in the way in which you wanted it to work, then you should go to ‘Menu’ option and ‘Restart’ the device. If that doesn’t work, then do a hard restart.

If these solutions don’t work for you, then there is a huge chance that the file is corrupted. If it is indeed corrupted, then you have to remove the file and see, whether that solves the issue or not. There is no need to feel worried about the book because it is present in the cloud service of Amazon. So, you can go to www Kindle com support to know how to get into your Amazon account to download that particular book. If you have downloaded or purchased the book from any other source, then you have to look at that source again, or you should have a backup before removing that book.

How to remove an item from your Kindle Paperwhite or Kindle Fire?

Here are the steps that you need to follow in order to remove the items from your Kindle:

1.      Go to the home screen of your device, then tap and hold down on the file that you want to remove.
2.      You will see several options from which you have to select ‘Remove from Device’ option.
3.      Choosing this option deletes that particular file from your Kindle.
4.      Now, you can restart your Kindle device by pressing and holding the power button for 30-45 seconds.

If there is any problem, then you know that you have Amazon Kindle Support to seek help from.
So, now you have to read any other eBook and check whether it has got the same issues or is working fine. If it is working fine, then you can download the deleted eBook again from Amazon or any other source from where you have downloaded or purchased the book earlier.

What to do when the Kindle freezes or becomes very slow?

If your Kindle Paperwhite, Kindle Fire, Kindle Oasis or any other model is working slowly or freezes often, then you can follow the below-mentioned steps to restart or hard restart the device.

1.      Tap ‘Menu’ button followed by ‘Settings’.
2.      Tap ‘Menu’ button again and select ‘Restart’ device.
Wait for the device to get restarted, and then, move on to the further steps. If the problem doesn’t resolve after a plain restart, then you should try a hard restart.
  1. Press the power button and hold it for 45 seconds.
  2. After that, press the power button again.
  3. You will see the start-up screen followed by which you will see a progress bar. Once the restart process is completed, you will see the home screen.

If you are using Kindle Fire, then you can take Kindle Fire support help to hard restart the device. There is an arrangement made by the company for Kindle Fire users to find the best solution for their issues.

Monday 19 February 2018

How To Setup Amazon Echo On Your Device?

Amazon Echo is a device from Amazon Company which has been developed with the view to control all the home appliances with the voice and to get information about the current location from voice assisted device. This virtual assistant is called ‘Alexa’. Before starting with the communication, you need to set up the device first on Amazon Echo setup link. We want to mention here that Amazon echo is cylindrical in shape which employs an array of the mic and one sub-woofer.

The purpose of the speaker is to reply to your queries and the purpose of the mic is to listen to your voice. If you want to ask about current weather of your location, then you can easily speak through mic of your Amazon echo. The voice assistant ‘Alexa’ will respond to your query quickly. In the same way, if you want to control the home appliances like fan, Light or thermostat of Heater, then you can easily do this through the proper setup on www Amazon com echosetup. The device which you want to control must support the Echo and voice assistance.

Now, we are going to discuss the detailed steps to configure Amazon echo on the device.
  1. First of all, Go to app store from your mobile and search for ‘Echo’ app. Click to start downloading. Launch it once the download gets completed. Read on-screen instructions and proceed further.
  2. Switch on the Echo and connect it to your phone. You will find blue light flashing on the top and it will change to orange within next 10 seconds.
  3. Now, set up your Wi-Fi connection for amazon echo. If this step is missing on your device, then you need to go to the previous step by clicking ‘Action’ button.
  4. The main purpose of action button is to go back to the previous step. If you find any problem, you can go to Amazon Echo help.
  5. Go to mobile settings now and connect to the Amazon echo Wi-Fi network. We want to mention here that the Amazon Echo has its own SSID for communication between devices. Follow the on-screen instructions and click to ‘Continue’.
  6. The process for setting up Amazon echo is same as that of Amazon echo dot setup. So you can setup any device with same instructions.
  7. Connect the device to the app with the given information and enter the details carefully.
  8. If you have purchased your own Amazon echo, then you need to enter the name of your device but if you have purchased from your friend, then you need to add the name manually. For this, click on ‘Add a new device’.
  9. Now, in the last step, you need to enter the account details of your Amazon account. This requires your username and password. Once successfully log in. You can purchase any items from your Amazon account. The credit card details will automatically get fetched from here.
In this way, you can configure your Amazon echo on any device. If you are still facing any problem or getting the problem in understanding any point, then you can call at Amazon echo support number. The technical experts will guide you accordingly.

Sunday 11 February 2018

How To Solve An Amazon Echo If It Is Not Turning On?

Amazon Echo works on voice recognition technology. It converts your commands into actions through Alexa. Alexa in Amazon echo is a voice assistant, who will first listen to your commands and then process it accordingly. You have just required to setup the device on www Amazon com echosetup link given on the official webpage. There is a built-in microphone and speaker in this 6 inches cylinder shape device. You can ask the current weather, current news and what’s going on around you. You can even control your home appliances with the Amazon echo.

Apps like Pandora, Spotify, Prime music and iheart radio all support this device. There is a need to install these apps on Echo app on your phone. After this, you can play the favorite music of your choice from any of the aforementioned music apps. You can command it even from a distance of 10 feet. There is an array of 7 speakers installed in this device, which can listen to your commands from any direction.

If you want to enjoy all the above mentioned features on your Amazon echo, then install the Amazon Alexa app on your phone from the respective app store. This app is easily available for all those devices app stores that support the Alexa feature. For more help related to support, you can go to Amazon echo help link. Besides, so many amazing features, there are some users who are getting problem in turning on the Amazon Echo. They are not being able to turn on the Echo on their own so they are looking for instant help. If you are facing this problem, then we are going to provide the troubleshooting tips for the same. Do read this guide carefully. If you find any problem, you can take Amazon echo support from the technical experts.

Now we are going to discuss the common diagnoses of this problem:

  1. Device not properly connected: If your amazon echo device is not connected properly to the power supply, then you may face the problem in turning on the Echo. Connect the power adapter properly to the device.
  2. Faulty cable: If the cable is broken from any of the ends or from the center, then there are chances of facing the power failure problem. Check the cable properly. If you find any cut or breakage in the wire, then replace it immediately.
  3. Faulty speaker board and power: You will find a circuit inside the device which controls all the processing and programming of it. If there is some problem in the board, you won’t be able to communicate properly with voice assistant ‘Alexa’. In such cases, it is required to change the faulty circuit at the earliest.
  4. Motherboard: As discussed in the previous step, the whole circuit is interconnected to other parts of the network through Motherboard. The motherboard seems to be like a printed circuit board on which all the components are connected. If there is any breakage in the circuit, then check the motherboard and get it repaired immediately. Check the Amazon echo dot setup as well whether it is properly installed or not.
This is all about the troubleshooting procedure of your Amazon Echo. For any further query or information, you can call at our support number provided on the home page of our support site.